HELP
Get help with SoloWOS
Write to us in the chat and a person from SoloWOS answers. If you're signed in, the chat is linked to your account, so we already see your plan and workspace. If you aren't, leave your name and email first: our reply shows up here, and if you don't read it within 10 minutes, we email it to you.
Prefer someone to show you around? Talk to us for 15 minutes →
SoloWOS support
Questions about your account, your plan or any tool.
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What to include in your message
- The tool and the page you were on, like Invoicing or your booking page.
- What you expected to happen and what happened instead, with any error message you saw.
- The link you sent your client, if the problem shows up on their side.
- Never passwords, card numbers or two-factor codes. We never ask for them.
Other ways to get help
Email
Write to [email protected] from any address. If you have an account, include its email so we can find it.
Inside the app
Every page of the app has a chat button in the bottom-right corner. When you're signed in, it opens the same conversation as this page.
Guides
Step-by-step guides for common jobs: sending a proposal clients sign, tracking billable hours, taking payment when clients book.
Plans and billing
The pricing FAQ covers the free trial, what happens when it ends, plan limits and paying yearly.
Blog
The blog has longer articles on running a freelance business: pricing your work, contracts and getting paid.
Proposals, contracts, scheduling and invoicing in one account
14 days free, no card needed · Then Basic for $2/month.