Software for house and office cleaning businesses

A cleaning business lives on recurring customers: the biweekly house, the office every Friday night. The work repeats on its own, but the paperwork doesn't: the first quote, the key handoff, the lockout fee when nobody's home, and the invoice that has to go out after every visit. SoloWOS handles that part. Say it plainly up front: it can't book recurring cleanings, so the schedule itself lives in your calendar or a cleaning app.

From the quote request to a biweekly customer

1. The customer fills out a quote form: home or office, bedrooms and bathrooms or square footage, pets, how often (weekly, every two weeks, monthly, one time).
2. For a home you haven't seen, they book a 20-minute walkthrough on your booking page, or book the first deep clean directly with a $50 deposit taken by card (example amount). Cancellations at least 48 hours before are refunded on their own if you set the window there.
3. You send a proposal with the first deep clean and the recurring price as separate lines, and add-ons like inside the oven or fridge.
4. The service agreement goes through E-Signatures: what's included, the cancellation and lockout fee, how keys or door codes are handled and returned, and pets.
5. Set the recurring invoice to repeat every 2 weeks on the cleaning day. It goes out with the pay link, and reminders follow if it's unpaid.
6. The recurring visits go on your own calendar or cleaning app. SoloWOS doesn't create them.

A typical week

• Monday: three quote requests over the weekend. Two book walkthroughs, one books a deep clean with the deposit.
• Tuesday: 4 homes. The biweekly invoices for those homes went out that morning on their own.
• Wednesday: a new customer signs the service agreement, including your key policy, before the first clean on Friday.
• Thursday: one customer cancels with 6 hours' notice. You add the late-cancellation fee from your agreement to their next invoice.
• Friday: two offices after 6 p.m. You log supplies and mileage in Expenses.

All 13 tools, one by one

How a house or office cleaning business uses each tool:

• Link in Bio: Your page on Nextdoor, Instagram and Google with the quote form, the walkthrough booking and your service area. Add a seasonal move-out special and hide it when it ends.
• Short Links: A QR code on door hangers and the magnet you leave on the fridge after a first clean, so you see which brings repeat bookings and referrals.
• Forms: The quote request with bedrooms, bathrooms, pets and frequency, plus an office version asking for square footage and after-hours access. No photo uploads, so ask for pictures by email.
• Scheduling: Walkthroughs and first or one-time deep cleans with a fixed deposit, a refund window and blocks of up to 8 hours. One booking per slot and no recurring bookings, so regular visits go on your calendar.
• Proposals: Quotes with the first deep clean, the recurring rate and add-ons as lines, so the customer sees why the first visit costs more and accepts online.
• E-Signatures: The service agreement with your key and door-code policy, lockout and cancellation fees and pet rules, plus a key receipt the customer signs when you return the key.
• Document Tracking: Your checklist of what each cleaning includes, shared as a tracked PDF, so there's no argument later about baseboards.
• Screen Recording: Rarely useful for the cleaning itself. Helps when you train a new cleaner on your checklist and booking process with a short screen recording.
• Notes & Boards: A page per home with the cleaning checklist, products to avoid and pet notes, and a board for move-out cleans in progress. Keep door codes in a password manager, not here.
• Time Tracking: Times each home for a few weeks to check that the flat price still covers the hours, especially after the customer adds a room.
• Invoicing: An invoice that repeats every 1, 2 or 4 weeks with the pay link, plus one-off invoices for deep cleans and move-outs. Add a lockout fee as a line when it applies.
• Expenses: Supplies, vacuum repairs, mileage, insurance and the subcontractor you pay for a big job, each with its receipt.
• Automations: Email the welcome note with what to expect when the service agreement is signed, and ask for a review a week after a deep clean's invoice is paid.

Hiring help: employee or contractor

• The IRS decides whether a worker is an employee or an independent contractor using three groups of facts: behavioral control (do you direct how the work is done), financial control (who provides supplies, how they're paid) and the relationship (written contracts, benefits, how permanent the work is). No single factor decides it, and calling someone a contractor doesn't make them one.
• If it's unclear, a business can file Form SS-8 to ask the IRS to decide. Your state may use its own, stricter test.
• Licenses: the SBA notes that cities and counties set their own business license rules, so check yours before you start.

This is general information, not legal advice. Rules vary by state; check yours with a lawyer or your licensing board.

SoloWOS or ZenMaid: which fits

Choose ZenMaid or Jobber if:

• You run several cleaners on recurring routes and need the schedule, the team app and automatic charges in one place.
• Your customers expect text reminders before each clean.

Choose SoloWOS if:

• You clean most homes yourself, keep the schedule in your calendar and want quotes, a signed agreement with your key policy and invoices that go out without you.
• You do as many move-outs and deep cleans as recurring visits.

Prices and features checked on October 23, 2026 on each company's site.

Start with these three

E-Signatures for your service agreement, Invoicing with a repeating invoice for each regular customer, and Scheduling with a walkthrough type and a deep-clean type that takes a deposit.

Free tools that help

• Mileage deduction calculator for the drives between homes.
• Profit margin calculator per home after supplies and drive time.
• Customer lifetime value calculator for what a biweekly customer is worth over a year.
• Invoice late fee calculator for customers who pay late.
• Client intake form template to adapt into your quote questions.

What SoloWOS won't do for a cleaning business

• No recurring bookings: biweekly and weekly cleanings don't repeat on the booking calendar. Only the invoice repeats.
• No crew schedule, cleaner app, GPS check-in or route.
• No automatic card charging after each clean, and no text reminders.
• No payroll or W-2s for employees.
• SoloWOS doesn't file taxes, issue 1099s or collect sales tax for you. Invoicing sends the invoice with a pay link (card through your Stripe account) and your other payment details; your accountant or tax software handles the rest.